Privacy policy

ast Updated: June 04, 2026

Welcome to Lavro! We are committed to protecting the privacy of every visitor who shops with us. This Privacy Policy explains how we collect, use, and safeguard your personal information whenever you visit or make a purchase from https://lavro.shop.

By visiting or using our Site, you acknowledge and accept the practices outlined in this Privacy Policy.

1. Information We Collect

To ensure you enjoy the best possible shopping experience, we collect certain information whenever you interact with our Site.

  • Device Information:
    When you visit Lavro, we automatically gather information about the device you use to access our Site. This may include your web browser, IP address, time zone, and cookies stored on your device. While browsing, we also record the products you view and monitor how you interact with the Site. This information is collected through cookies, log files, and web beacons.
  • Order Information:
    Whenever you place an order or attempt to make a purchase through our Site, we collect the billing and shipping details required to complete your transaction. This information includes your name, billing address, shipping address, payment details (such as credit card information or Shopify Payments data), email address, and telephone number.

2. How We Use Your Information

We use the information we collect solely to operate our business efficiently and provide you with a quality shopping experience.

  • Order Fulfillment & Processing:
    Your Order Information is used to process payments, fulfill purchases, arrange deliveries, and send invoices or order confirmations.
  • Customer Communication:
    We use your information to provide 24/7 customer support and respond to your questions or requests.
  • Fraud Prevention:
    Your Device Information, particularly your IP address, helps us identify and prevent potentially fraudulent or suspicious orders.
  • Business Optimization:
    We analyze how visitors browse and interact with our Site to better understand customer behavior and improve the overall shopping experience.

3. Data Security & SSL Encryption

Protecting your privacy and personal information is one of our highest priorities.

  • SSL Encryption:
    All sensitive information submitted during the checkout process is securely transmitted using SSL (Secure Socket Layer) encryption.
  • Secure Payments:
    We do not retain your complete credit card information on our servers. Every payment is securely processed through PCI-compliant payment gateways powered by Shopify Payments.
  • Platform Security:
    Our online store is hosted by Shopify Inc., which provides a dependable and secure e-commerce platform.

4. Sharing Your Personal Information

We never sell your personal information. Your data is shared only with trusted third parties when necessary to operate our store.

  • Shopify:
    We use Shopify to power our online store. You can learn more about Shopify's privacy practices here: https://www.shopify.com/legal/privacy.
  • Legal Compliance:
    We may disclose your information when required to comply with applicable laws, respond to lawful requests such as subpoenas or search warrants, or protect our legal rights.

5. Do Not Track & Data Retention

Do Not Track:
Please be aware that we do not modify our Site's data collection practices when we receive a "Do Not Track" signal from your browser.

Retention:
Once you place an order, we retain your Order Information for our business records unless you request that we remove this information.

6. Your Data Rights (GDPR & CCPA)

If you are a resident of the European Economic Area (EEA) or California (USA), you have certain rights regarding your personal information, including:

  • The right to access the personal information we maintain about you.
    The right to request corrections, updates, or the permanent deletion of your personal information.
  • If you wish to exercise any of these rights, please contact our support team using the contact details provided below.

7. Changes to This Policy

We may revise this Privacy Policy from time to time to reflect updates to our business operations or for legal, regulatory, or operational reasons. We encourage you to review this page regularly to stay informed of any changes.

8. Contact Us

If you would like more information about our privacy practices, have any questions regarding this Privacy Policy, or wish to submit a complaint, please contact us by email or by mail using the contact information provided below.