Terms of service

OVERVIEW

Welcome to Lavro! Throughout these Terms of Service, the terms "we," "us," and "our" refer to Lavro. We operate this website and online store, including all associated content, features, tools, products, services, and information, to provide you with a seamless shopping experience (collectively, the "Services"). Our store is powered by Shopify, which enables us to deliver these Services. These Terms of Service ("Terms"), together with any policies referenced within them, explain your rights and responsibilities when accessing or using our Services.

Please review these Terms carefully before using our Services. They contain important information regarding your legal rights, including warranty disclaimers and limitations of liability. By visiting, browsing, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms or our Privacy Policy, you should not access or use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By accepting these Terms of Service, you confirm that you have reached the legal age of majority in your state or province of residence, or that you have provided consent for any minor dependents under your supervision to use the Services on devices you own, purchase, or manage. To access or use our Services, including browsing our online store or purchasing our handbags and shoulder bags, you may be required to provide information such as your email address, billing details, payment information, and shipping address. You represent that all information submitted is accurate, complete, and up to date. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

SECTION 2 - OUR PRODUCTS

We strive to display our products and services as accurately as possible within our online store. However, actual colors or product appearance may vary depending on your screen or device settings. We do not guarantee that any product or service will fully meet your personal expectations. Product descriptions, specifications, and availability may be modified at any time without prior notice at our sole discretion. We also reserve the right to discontinue any product whenever necessary.

SECTION 3 - ORDERS

Submitting an order constitutes an offer to purchase our products. Lavro reserves the right to approve or decline any order at its sole discretion. An order is considered accepted only after we have confirmed it. Payment must be successfully received and processed before your order can be accepted. Please verify all order details before completing your purchase. Returns and exchanges are available only in accordance with our Refund Policy.

SECTION 4 - PRICES AND BILLING

Product prices, promotional offers, and discounts may be updated or changed without prior notice. The applicable price will be the one displayed at the time your order is submitted. Unless specifically stated otherwise, listed prices do not include applicable taxes, shipping charges, handling fees, customs duties, or import fees. You agree to provide accurate, current, and complete billing, payment, and account information for every purchase made through our store.

SECTION 5 - SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All estimated delivery dates are provided for reference only and are not guaranteed. Delays resulting from shipping carriers, customs authorities, or circumstances beyond our control are not our responsibility. Ownership and the risk of loss transfer to you once the products have been handed over to the shipping carrier.

SECTION 6 - INTELLECTUAL PROPERTY

All content available through our Services, including trademarks, brand names, text, graphics, product images, displays, reviews, videos, audio, and other materials, is the property of Lavro, its affiliates, or licensors and is protected under applicable U.S. and international intellectual property laws. Unauthorized use of any part of our Services may violate copyright, trademark, or other intellectual property laws.

SECTION 7 - OPTIONAL TOOLS

Our Services may provide access to third-party tools for your convenience. These tools are offered without our monitoring, control, or involvement. We accept no responsibility or liability arising from your use of any optional third-party tools.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links or references to third-party websites or materials. We do not monitor, verify, or evaluate the accuracy or content of those third-party resources and assume no responsibility for them. Any concerns regarding third-party products or services should be addressed directly to the respective third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Lavro operates its online store using Shopify's platform, which enables us to provide our Services. However, every purchase you make is completed directly with Lavro, not Shopify. By using our Services, you acknowledge that Shopify is not responsible for any transaction or agreement between you and Lavro.

SECTION 10 - PRIVACY POLICY

Any personal information collected through our Services is governed by our Privacy Policy, which is available on our website.

SECTION 11 - FEEDBACK

If you provide suggestions, comments, reviews, ideas, proposals, plans, or any other content ("Feedback") through any method, you grant us a perpetual, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, modify, publish, distribute, and display that Feedback in any format and for any purpose. We assume no responsibility or liability for any Feedback submitted by you or any third party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

From time to time, our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, or product availability. We reserve the right to correct such errors, update information, or cancel orders whenever inaccurate information is identified, without prior notice.

SECTION 13 - PROHIBITED USES

You may use our Services only for lawful purposes. You may not use the Services to engage in unlawful activities, violate applicable laws, infringe upon intellectual property rights, harass or defame others, distribute malicious software, send spam, or participate in phishing activities. We reserve the right to suspend, restrict, or terminate your account without notice if we determine that you have violated these Terms.

SECTION 14 - TERMINATION

We reserve the right to terminate these Terms or your access to all or part of the Services at our sole discretion and without prior notice. Any outstanding obligations or amounts owed before termination will remain your responsibility.

SECTION 15 - DISCLAIMER OF WARRANTIES

The information and content available through our Services are provided solely for general informational purposes. Except where expressly stated by Lavro, all Services and products are provided on an "as is" and "as available" basis without any express or implied warranties, guarantees, or conditions.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Lavro, along with its affiliates, partners, directors, officers, employees, agents, contractors, licensors, and service providers, shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages, losses, or claims arising from your use of the Services or any products purchased through them.

SECTION 17 - INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Lavro, Shopify, and our affiliates, partners, officers, directors, employees, and agents from any claims, damages, liabilities, losses, or expenses, including reasonable legal fees, resulting from your violation of these Terms of Service.

SECTION 18 - SEVERABILITY

If any provision within these Terms of Service is determined to be unlawful, invalid, or unenforceable, that provision shall remain enforceable to the maximum extent permitted by law, and the unenforceable portion shall be considered severed without affecting the validity of the remaining provisions.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Our failure to enforce any right or provision contained in these Terms shall not be considered a waiver of that right or provision. These Terms of Service represent the complete agreement between you and Lavro regarding your use of the Services.

SECTION 20 - ASSIGNMENT

You may not transfer, delegate, or assign your rights or obligations under these Terms without obtaining our prior written consent.

SECTION 21 - GOVERNING LAW

These Terms of Service, together with any separate agreements through which we provide our Services, shall be governed by and interpreted in accordance with the federal and state or territorial laws and courts within the jurisdiction where Lavro is headquartered.

SECTION 22 - HEADINGS

Section headings are included solely for convenience and shall not affect the interpretation or application of these Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE

The latest version of these Terms of Service will always be available on this page. We reserve the right to revise, update, or replace any part of these Terms at our sole discretion by posting changes on our website. It is your responsibility to review this page periodically for updates.

SECTION 24 - CONTACT INFORMATION

If you have any questions regarding these Terms of Service, please contact us at support@lavro.shop. Our official contact details are provided below.